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Terms and Conditions | Privacy Policy
DYM
PRIVACY POLICY
Last Updated September 17, 2020
Please take the time to carefully read this privacy policy (“Privacy Policy”). DYM, LLC (hereinafter as “DYMDYM”, “we”, “us”,”our”, “Company”) is committed to protecting your privacy. This Privacy Policy describes how DYM and third parties protect, use and store your personal information. By using DYM’s products and/or services, via our website, or any other means, you acknowledge acceptance of this Privacy Policy. We encourage you to review our Privacy Policy from time to time, as it may change to address the evolving business needs, any revisions will be effective immediately and your continued use of the services or visits to the site amount to your acceptance of any such updates. We recognize that building a long-term business relationship with you depends in large part on trust. Earning your trust begins with our commitment to protect your privacy.
We do not sell, lease, share, or rent your personal information without your express informed consent. By interacting with DYM through our website on your mobile device or computer ("Device") or any other means, you expressly consent to the use of information that is collected or submitted as described in this privacy policy. Earning your trust begins with our commitment to protect your privacy.
The information we collect through the website is used to understand how we can enhance our website and improve your experience, respond to your requests, customize your preferences, communicate with you, send you promotions, use Google Analytics which tracks your Geo-Location to offer you products and services and confirm your identity.
COLLECTING YOUR PERSONAL INFORMATION AND USE
Information you provide
If you apply for a product or service offered by DYM, we may collect personal information including: your name, address, phone, email, customer ID number, or other similar information; financial information: bank account numbers and/or credit card numbers that you link to or give us when satisfying your financial obligation. Prior to permitting you to use the services, in order to validate your identity, protect your information, and prevent fraud, we may require additional information, including but not limited to your date of birth, and other identifying information.
This is for your safety and protection, and to protect you and us from someone who may be attempting to misuse your information.
Information we learn from you
DYM may collect information sent to us by your computer, mobile device, tablet, or other access device, browser actions and patterns, including:
· Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
· Information about your access device and internet connection, including your IP address, location, mobile network information, and operating system and browser type.
· Name;
· Business and home address;
· E-mail address;
· Phone (or mobile) number;
· Credit/debit card numbers;
· Bank account information
· Purchase, return, and/or exchange information;
· How you use our products, search terms, pages you visit on our mobile applications, products and merchants viewed, and website performance, as discussed further below;
· Geo-location while the website is active, in use, running in the background, or connected to your Device as expressly authorized by you in the respective agreement(s) with DYM and at the first time you share or use any such information or data. DYM does not store or sell any Geo-location data.
· Your uploaded information, including inquiries, notices, and other communication.
If you choose not to provide information, we may not be able to provide you with requested products, services or information. In such case, we will let you know and strive to find a solution so that you can enjoy the website.
Automated Information Collection
We may connect information collected automatically with information we already have about you collected through the website in order to authenticate your identity. If we are able to identify you as a product user we may, for example, link your activity on one of our other products or services. This allows us to provide you with a personalized experience regardless of how you interact with us – online or mobile or from one website to the another.
In order to provide the best user experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on the website, the performance of our marketing efforts, merchant's marketing efforts, and your response to those marketing efforts.
· Mobile: Once you download or use the website, we may receive information about your Geo-Location and your mobile Device, including a unique identifier for your Device.
· E-mail Communications: We use email communication for secured authentication as well as to provide very useful and interesting information regarding your requests. This communication also helps us to deliver the best service we can to you.
· Information from Other Sources: We might receive information about you from other sources and add it to our account information or use it for our products. This includes your name and payment accounts linked to you Device. For instance, we obtain your Geo-Location information, following your consent as set forth above, to enhance user and service experience as our intent is to respond to your requests.
The other information we collect automatically is statistical data and may include personal information; we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better more personalized service, including, but not limited to, enabling us to:
· Estimate our audience size and usage patterns.
· Store Information about your preferences, allowing us to customize our website according to your individual interests.
· Speed up your searches.
· Recognize you when you return to our website.
Cookies Policy
DYM uses cookies on our website. This cookies policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on our site, your choices regarding cookies and further information about cookies.
Cookies are small text files stored on your computer or mobile device. They are widely used to make websites work or improve the efficiency of a website. Cookies help with website functionality and user experience because websites can read and write to these text files, enabling the site to recognize you and remember important information that will make your use of the site more convenient (i.e., by remembering your language or font preference settings).
Our site may use the following cookies:
· Strictly Necessary Cookies. These are cookies required for the operation of our website. They include, for example, cookies that enable you to log in to secure areas of our website, use a shopping cart or make use of e-billing services.
· Analytical Cookies. These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they use it. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The third-party analytics providers we use are Hubspot, Google Analytics,[1] and Salesforce.
· Third Party/Embedded Cookies. Our sites make use of different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook or embedded content from Youtube. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
· Profiling/Tracking Cookies. Our website uses profiling cookies by which it is possible to identify visitors’ preferences and so create profiles allowing messages to be displayed specifically tailored to such preferences and interests (for instance, making it quicker to view the products you are looking for or showing you the closest match to such products).
· Web Beacons. Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
The characteristics of the cookies used on this website including the retention period for such cookies are set out in the table below:
|
Cookies |
Type |
Required |
Domain |
Provider |
Expiration |
|
__cfduid |
Required |
Yes |
Cloudflare |
30 days |
|
|
__cfruid |
Required |
Yes |
Cloudflare |
Session |
|
|
dwanonymous_* |
Required |
Yes |
B2C Commerce Storefront |
180 days |
|
|
dwsid |
Required |
Yes |
B2C Commerce Storefront |
Current Session |
|
|
sid |
Required |
Yes |
B2C Commerce Storefront |
Current Session |
|
|
dwsecuretoken_* |
Required |
Yes |
B2C Commerce Storefront |
Current Session |
|
|
dwcustomer_* |
Required |
Yes |
B2C Commerce Storefront |
180 days |
|
|
dw_dnt* |
Required |
Yes |
B2C Commerce Storefront |
Current Session |
|
|
dwac_* |
Required |
Yes |
B2C Commerce Storefront |
Current Session |
|
|
dwpersonalization_* |
Required |
Yes |
B2C Commerce Storefront |
180 days |
|
|
swdourcecode_* |
Required |
Yes |
B2C Commerce Storefront |
Varies from 0-999 days |
|
|
cqcid |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cquid |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cq_uuid |
Required |
Yes |
Einstein AI |
13 Months |
|
|
__cqact |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cqviews |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cqsviews |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cqcviews |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cq_anchor |
Required |
Yes |
Einstein AI |
Current Session |
|
|
weird_get_top_level_domain |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cq_bc |
Required |
Yes |
Einstein AI |
30 days |
|
|
__cq_dnt |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cq |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cq.anchor |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cq.viewReco |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cq.viewSearch |
Required |
Yes |
Einstein AI |
Current Session |
|
|
cq.viewCategory |
Required |
Yes |
Einstein AI |
Current Session |
|
|
__cq_seg |
Required |
Yes |
Einstein AI |
30 days |
|
|
uuid |
Required |
Yes |
Einstein AI |
13 months |
|
|
bc |
Required |
Yes |
Einstein AI |
30 days |
|
|
ZD-suid |
Personalization |
Optional/ Degraded experience |
Zendesk |
Persistent |
|
|
ZD-buid |
Personalization |
Optional/ Degraded experience |
Zendesk |
Persistent |
|
|
ZD-currentTime |
Personalization |
Optional/ Degraded experience |
Zendesk |
Session |
|
|
_ga |
Tracking |
No |
Google Analytics |
2 years |
|
|
_gat |
Tracking |
No |
Google Analytics |
1 day |
|
|
_gid |
Tracking |
No |
Google Analytics |
1 day |
|
|
ads/ga-audiences |
Tracking |
No |
Google Analytics |
Session |
|
|
__hssc |
Tracking |
No |
Hubspot |
1 day |
|
|
__hssrc |
Tracking |
No |
Hubspot |
Session |
|
|
__hstc |
Tracking |
No |
Hubspot |
1 year |
|
|
__ptq.gif |
Tracking |
No |
Hubspot |
Session |
|
|
hubspotutk |
Tracking |
No |
Hubspot |
1 year |
|
|
_fbp |
Tracking |
No |
|
View facebook cookie policy https://www.facebook.com/policy/cookies/
|
|
|
fr |
Tracking |
No |
|
3 months |
|
|
tr |
Tracking |
No |
|
3 months |
|
|
yt-remote-cast-installed |
Personalization |
Optional / Degraded experience |
Youtube |
Session |
|
|
yt-remote-connected-devices |
Personalization |
Optional / Degraded experience |
Youtube |
Persistent |
|
|
yt-remote-device-id |
Personalization |
Optional / Degraded experience |
Youtube |
Persistent |
|
|
yt-remote-fast-check-period |
Personalization |
Optional / Degraded experience |
Youtube |
Session |
|
|
yt-remote-session-app |
Personalization |
Optional / Degraded experience |
Youtube |
Session |
|
|
yt-remote-session-name |
Personalization |
Optional / Degraded experience |
Youtube |
Session |
How to manage, disable or opt-out of cookies used by this website
We provide choices about how we collect, use and share information about you. You may refuse cookies at any time by activating or accessing the cookie preferences setting on your browser. To disable cookies altogether, refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled or removed, not all features of this website may operate as intended.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you have questions or concerns or require further information, do not hesitate to contact [email protected].
Information we purchase, compile and/or aggregate
Amongst other activities, and to deter fraud, we may obtain information about you from third parties including credit bureaus, identity verification services and data vendors. As mentioned above, we may choose to gather information stored by third parties including social media sites, like Facebook[2]. A social network may provide us with access to certain information that you have provided to them, and we will use, store, and disclose such information in accordance with this Privacy Policy. Please note that the manner in which a social network collects, uses, stores, and discloses your information is governed by the policies of such third parties and DYM shall have NO liability or responsibility for the privacy practices or other actions of any social network that may be enabled within our website. The information we gather varies by site, and is controlled by both your privacy settings on that site and your authorization. By associating a third-party account with your DYM account(s) and authorizing access to the information found within the third-party’s possession, you agree that DYM may collect, store and use the information in accordance with this Privacy Policy.
Legal use of cookies
Certain privacy laws require users’ informed consent before storing cookies on a user’s device and/or tracking them. When you access any page on our website, you will see a pop-up inviting you to accept tracking through cookies and the opportunity to learn more about our Privacy Policy. This will notify you that our website uses certain cookies and links to our privacy policy and cookie policy section referenced herein. You have the option to choose, however, should you click “Yes,” then you are agreeing to any cookies being stored on your device and/or tracking your activities.
As mentioned above, we use cookies on our websites to store your preferences and settings, enable you to sign-in, combat fraud, analyze how our products perform, and fulfill other legitimate purposes.
Who will obtain knowledge of the data, their transfer and disclosure
The data acquired by cookies will and may come to the knowledge of the following:
· employees, affiliates, vendors, partners, merchant partners, marketing providers, service providers;
· third parties as necessary to offer our products and services; and
· merchants DYM uses for marketing purposes and/or payment processing.
To obtain information on the exact location of the data you are invited to write to us at [email protected]
Protecting your information
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls, and measures have been taken to guard against unauthorized access to systems by enforcing physical access controls to our buildings, and we authorize access to personal information only for those employees or agents who require it to fulfill the responsibilities of their jobs.
The safety and security of your information also depends on you. As a best practice, when encourage you to create a unique password, that contains a combination of letters (upper and lower case), numbers and special characters. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask that you keep these passwords confidential and do not share them with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to take reasonable steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
DYM is not responsible for third parties’ (companies to which we link from our website) online security practices. In most cases, we provide links to other companies solely to help you find more information about topics that interest you. Third-party websites may have different privacy policies and/or security standards to govern their sites; we encourage you to learn about their privacy and security practices.
DYM
In sum, DYM has implemented and maintained reasonable security measures to protect data from unauthorized access, acquisition, destruction, use, modification, or disclosure. Additionally, DYM requires that all of its partners or affiliates that may have access to your data have agreed to implement and maintain reasonable security measures to similarly keep any data shared by DYM confidential. Further, should any potential or actual breach occur, DYM has a dedicated team to respond to such breach and will keep you informed as necessary to maintain your privacy.
HOW WE USE YOUR INFORMATION
Improving our service, and your experience
DYM uses information to perform and improve our services, contact you, conduct research, and provide anonymous reporting for clients. As an example, we may use information to provide customer service and support, resolve disputes, prevent illegal activities, process payments, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
To serve you with meaningful marketing
We may use information to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences. We may combine your information with information we collect from other companies and use it to improve and personalize the services, content, and advertising.
We also use the personal information collected for the following:
· Provide interactive features on the website, such as responding to inquiries;
· To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email (with your consent, where required by law);
· To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business;
· Administer promotions, surveys;
· To respond and provide services very promptly;
· Authenticate your identity;
· Internal operations;
· Improve the effectiveness of products, services, and marketing efforts;
· Conduct research and analysis and customize individual preferences;
· Prevention of fraud and other harm;
· Prevent fraudulent transactions, monitor against theft and otherwise protect you and our business;
· Legal compliance;
· Assist law enforcement and respond to legal/regulatory inquiries; and
· As described to you when collecting your personal information or as otherwise set forth in the CCPA (See CA Residents and CCPA section below).
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
HOW WE HANDLE YOUR INFORMATION
Sharing, for conducting our everyday business
To conduct our day to day business, we share your personal information with employees, affiliates, vendors, partners, merchant partners, marketing providers, service providers, and third parties as necessary to offer our products and services. We may share your information for marketing purposes, payment processing, and as otherwise permitted by law.
Sharing, when required by law
Legal Disclosure – Please note that DYM will, under certain circumstances permitted or required by law or court order, collect, use, and/or disclose personal information collected online pursuant to procedures that do not require giving notice or providing other privacy protections (for example, in connection with law enforcement investigations). Additionally, DYM may share personal information with other companies, lawyers, credit bureaus, agents or government agencies in the following cases:
· when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of DYM or to anyone that could be harmed by such activities;
· when we believe in good faith that the law requires it;
· to our affiliate companies or to any third party who may acquire DYM; and
· in situations involving threats to the physical safety of any person
Selling
We never sell or rent your personal information to third parties.
You Have Options
DYM currently does not have software recognizing do-not-track (DNT) settings that you may have set in your browser. Such DNT signals or mechanisms may provide you with the ability to exercise choice regarding the collection of personally identifiable information (PII) about your online activities overtime and across third-party websites or online services. However, we do not track your activities over time across various websites except as otherwise stated directly above. In limited circumstances, third parties may track your activities over time across sites, including this website, such as website analytic tools.
If you no longer wish to receive notifications about our services, you may change your notification preferences by emailing [email protected] [email protected] subject line “Opt-out of notices”. Alternatively, you may contact our customer care team at [email protected] discuss your preferences with one of our customer care agents. DYM reserves the right to close or limit access to your account should you opt out of the crucial notices that are required to perform the DYM service.
You can edit your personal information at any time by e-mailing DYM’s customer care team at [email protected]. You can also request to close your account by contacting us at [email protected] . If you close your DYM account, your account will be updated in our data base to reflect “Deleted,” however your account information remains active in our database to comply with our legal obligations. This is necessary to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. If you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law or in accordance with this Privacy Policy.
Children
Although DYM website is not directed at children, we are committed to complying with all applicable laws and requirements, such as the Children’s Online Privacy Protection Act. We do not knowingly collect information from children under the age of 13.
If we learn that we have personal information relating to a child under the age of 13, we will immediately delete that information from our systems. We take additional steps to protect children’s privacy, including:
· Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information;
· In accordance with applicable law, and our practices, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children;
· Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity; and
· Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted.
This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”) and outlines our practices in the United States regarding children’s personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit OnGuard Online.
You are required to provide your consent prior to DYM collecting, using, or disclosing any of your child's personal information, including without limit, a child's a name, address, phone number or email address; their physical whereabouts; photos, videos and audio recordings of the child, and persistent identifiers, like IP addresses, that can be used to track a child’s activities over time and across different websites and online services.
If your child attempts to use features on any website that collects personal information, you will receive a notice about the information DYM will collect. This is typically done when you purchase or before you authorize any use of any DYM product or service. If you have questions or concerns about our privacy practices, please contact [email protected].
FOR CALIFORNIA RESIDENTS: CCPA PRIVACY NOTICE
This privacy notice section applies solely to all visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by DYM to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of the DYM to third parties for the third parties’ direct marketing purposes.
Information We Collect
As mentioned above, our website collects personal information. Personal information does not include:
· Publicly available information from government records;
· Deidentified or aggregated consumer information;
· Information excluded from the CCPA's scope, like:
·
§ health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
§ personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
In particular, our website has collected the following categories of personal information from its consumers within the last twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers. |
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. |
Yes |
|
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
Yes |
|
C. Protected classification characteristics under California or federal law. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
Yes |
|
D. Commercial information. |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
No |
|
E. Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
No |
|
F. Internet or other similar network activity. |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
No |
|
G. Geolocation data. |
Physical location or movements. |
Yes |
|
H. Sensory data. |
Audio, electronic, visual, thermal, olfactory, or similar information. |
No |
|
I. Professional or employment-related information. |
Current or past job history or performance evaluations. |
Yes |
|
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
No |
|
K. Inferences drawn from other personal information. |
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
No |
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.
We share your personal information with the following categories of third parties:
· Service providers;
· Data aggregators;
|
Disclosures of Personal Information for a Business Purpose |
In the preceding twelve (12) months, Company has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
We disclose your personal information for a business purpose to the following categories of third parties:
· Service providers;
· Data aggregators;
|
Access to Specific Information and Data Portability Rights
|
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will disclose to you:
· The categories of personal information we collected about you.
· The categories of sources for the personal information we collected about you.
· Our business or commercial purpose for collecting or selling that personal information.
· The categories of third parties with whom we share that personal information.
· The specific pieces of personal information we collected about you (also called a data portability request).
· If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: (1) sales, identifying the personal information categories that each category of recipient purchased; and (2) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
|
Deletion Request Rights
|
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
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Exercising Access, Data Portability, and Deletion Rights |
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by e-mailing us at [email protected]. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
· Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Please note, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
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Response Timing and Format
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We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account, if not then we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. To make such a request, please send an email to [email protected]
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Non-Discrimination
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We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
· Deny you goods or services.
· Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of goods or services.
· Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
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Other California Privacy Rights
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California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] with the subject line “Opt-out of marketing.”
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Changes to Our Privacy Notice
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As mentioned above, we reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the website and update the notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
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Contact Information
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If you have any questions or comments about this notice, the ways in which DYM collects and uses your information described in this Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Website: DownloadYouthMinistry.com
Email: [email protected]
Postal Address:
RTC Holdings, Inc., dba DYM, DYM
29883 Santa Margarita Parkway
Rancho Santa Margarita Parkway, CA 92688
Attention: Privacy Support
Google Analytics (“GA”) is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the site made available to GA by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with GA about visit activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.
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